Key
	N/A
	Very unsatisfied
	Unsatisfied
	Satisfied
	Very satisfied
	Excellent

Question	Valoration
Reserve
1. Website information

2. Reservation process

Visit
3. Customer service

4. Services offered

5. Restaurant (food quality)

6. Bar (drinks quality)

7. Bar & Restaurant: waiting time

8. Music

9. Wellness treatment

10.Shop

11. Cleanliness and maintenance

General evaluation
12. Value for money

13. General satisfaction

Comments
Strong point Areas in need of improvement How did you hear about us Other comments: textbox